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Billing, Accounting and Payment

Why does the system not accept my VAT number?

Modified on: December 6, 2021 at 2:37 pm

If the GC system does not accept your EU VAT one of the following cases is true

  • The entered VAT is not a valid EU VAT registered with VIES (VAT Information Exchange System) 
  • The entered VAT does not match the selected billing country
  • The entered VAT does not match the selected legal form
  • The entered VAT is not a VAT but a tax number. In this case please add it to the correct input field "Tax number"
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